What is "personal information"?
"Personal information" is information about an identifiable individual. It includes such things as name, age, gender, marital status, occupation, contact information, financial information and other information which can be linked to an individual's identity. It does not apply to the information of non-individuals, such as corporations and other business entities and, generally speaking, to business contact information of individuals.
What information do we collect?
We only collect personal information that (1) you send to us when you communicate with us or that is related to the provision of goods, services or information that you request or promotions or contests that you choose to enter, and (2) is related to the operation of this website.
Communication with us, provision of requested goods, services or information and participation in promotions and contests
When you voluntarily send us electronic mail or complete an electronic form that includes identifying information about you, we may collect this information in order to process a request that you make or address your comments. For example, if you purchase products or services, request e-mail updates or other information, complete customer surveys, submit a feedback or contact form or participate in promotions or contests you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information and other personal demographic information.
Operation of this website
The information collected from a user's visit to our website is as follows:
- the Internet domain and Internet Protocol (IP) address from which you access this website;
- the type of browser and operating system used to access this website;
- the date and time you access this website;
- the pages you visit on this website; and
- the address of another website link, if any, that brought you to this website.
Your Internet domain name or IP address, which we collect, may personally identify you depending, in part, on the naming standards followed by your Internet Service Provider. However, we do not use or disclose this information other than for statistical purposes and then only in aggregate form. Still, you may wish to ask your Internet Service Provider about their policies and practices regarding naming standards.
How do we use and disclose your personal information?
We primarily use personal information:
- to process or provide products, services or information that you request from us;
- to administer contests, promotions, surveys or other website features; and
- for our internal administrative and billing purposes.
We also use personal information to enable us to understand customer and user needs and preferences, to improve the content, services, and products that we provide, for our marketing and research analysis, to contact you by mail, phone or e-mail to provide information and updates pertaining to your order or request and to provide occasional company news, updates and related product or service information, etc., and for other purposes identified to you at the time of collection.
We use information collected regarding operation of this website to store your preferences, improve web site navigation, make personalized features and other services available to you, compile and analyze aggregate statistics and trends, and otherwise help us administer, improve and understand how people are using this website. This data is used in the aggregate to help determine general usage patterns and fine tune layout patterns to ensure our site is as "User Friendly" as possible. This information is not collected or evaluated on an individual basis.
Except as described below, we do not provide your information to third parties, including outside mailing lists, without your consent, unless permitted or required by law, although Elegant House reserves the right to share non-identifying aggregate or statistical data compiled using your information, including personal information.
Disclosure to Expo Exhibitors
As the Expo is intended to put brides, grooms and their families and friends and wedding services providers in contact with each other, Elegant House shares your personal contact and demographic information and information regarding interests and needs with Expo exhibitors who may use this information for the same purposes that we do. In addition, by purchasing tickets to the Expo, your name will automatically be entered into any draws or promotions and attendees consent to be contacted by exhibitors. If you do not wish your information to be shared with these exhibitors, you may notify Elegant House of this.
Disclosure to Affiliated Entities
Elegant House is a subsidiary of Elegant Touches Inc., which is in the business of wedding and event planning, consultation and rental services. Elegant House shares personal information of customers and users with Elegant Touches Inc., which may use this information as we do, in order to offer customers a wide range of services.
Activities of Expo Exhibitors
While we carefully choose our Expo exhibitors and impose contractual restrictions upon them regarding their use and disclosure of your personal information, as we cannot ultimately control their subsequent actions, we cannot be responsible for such.
At the Expo, or through other fair and lawful means, exhibitors may seek to collect the personal information of attendees. In such instances, Elegant House is not responsible for any information, including personal information, provided by attendees to an exhibitor or by an exhibitor to attendees. In the event that attendees provide information directly to or engage in transactions with an exhibitor, the terms governing the collection, use and disclosure of any personal information provided in connection therewith shall be governed by the terms of the exhibitor's privacy policies and/or practices and Elegant House shall have no responsibility or liability therefrom.
If you have any concern regarding an exhibitor's use or disclosure of your personal information, while we will endeavour to assist you, you ultimately may be required to seek recourse or remedy as against an exhibitor directly.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into and stored on our payment service provider's database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a purchase transaction, your credit card information will not be stored on our servers, however ,it can be accessed through our payment service provider.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Elegant House can not ensure or warrant the security of the transmission of any information you send to us and you do so at your own risk.
You can choose to have your computer warn you each time a Cookie is being sent and you can choose to turn off all Cookies via your browser settings. Like most websites, if you turn Cookies off, your experience at our site and other websites may be diminished and some features may not work as intended. In the event that certain features do not function, you can still place orders over the telephone or by contacting customer service.
Third party links
Occasionally, we may include or offer third party products or services on our website which contain links to other websites. These third party sites have separate and independent privacy policies over which Elegant House has no control. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites and encourage you review each website's privacy policies or practices in order to protect your privacy.
Elegant House Inc.
#102, 10306-112 Street
Edmonton, Alberta T5K1N1